Branch Leader: Elevate Customer Experience & Growth

U.S. Bank; Oregon, Northern (WI, KY); Hybrid; USD 86,000 - 106,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a branch leader to drive excellent customer experience, coach and develop team members, and ensure compliance with banking laws. You will collaborate with wealth, business banking, mortgage, and payments partners to fulfill customer needs and grow the local market.

The role requires managerial experience in a banking environment, strong communication, leadership, and analytical skills, and a commitment to U.S. Bank’s core values. Location-based responsibilities apply.

Qualifications

• Bachelor’s degree, or equivalent work experience
• Four to five years of experience working in a sales, retail management, or banking environment

Responsibilities

• Lead and manage branch(es) to meet goals and ensure regulatory compliance
• Coach, develop, mentor and train team members
• Identify financial resources for customers and promote suitable products and services
• Drive customer experience and expand the local market/community presence

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor’s degree

4–5 years retail/banking experience

Job description

U.S. Bank seeks a branch leader to drive excellent customer experience, coach and develop team members, and ensure compliance with banking laws. You will collaborate with wealth, business banking, mortgage, and payments partners to fulfill customer needs and grow the local market.

The role requires managerial experience in a banking environment, strong communication, leadership, and analytical skills, and a commitment to U.S. Bank’s core values. Location-based responsibilities apply.