Branch Leader: Elevate Customer Experience

US Bank; Bedford (OH); On-site; USD 65,000 - 110,000; Full time

Job summary

U.S. Bank in Bedford, OH is seeking a Branch Manager to lead branch teams, drive customer-centric service, and ensure compliance with banking regulations.

The role requires coaching, developing, and mentoring staff while delivering strong results through effective supervision and local market engagement. You will collaborate with partners across wealth, business banking, mortgage, and payment services to identify opportunities, promote products, and grow the branch's customer base while

Qualifications

• Bachelor's degree or equivalent work experience.
• 3-4 years of experience working in a sales, retail management, or banking environment.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws/regulations.
• Coach, develop, mentor and train team members.
• Provide direction and recommendations to appropriate products/services to help customers reach financial goals.
• Promote U.S. Bank products and services through collaboration with partners including wealth, business banking, mortgage, or payment services.

Skills

Adaptive coaching

Conflict resolution

Accountability

Influence

Critical thinking

Priority setting

Relationship management

Business insights

Education

Bachelor's degree or equivalent

Job description

U.S. Bank in Bedford, OH is seeking a Branch Manager to lead branch teams, drive customer-centric service, and ensure compliance with banking regulations.

The role requires coaching, developing, and mentoring staff while delivering strong results through effective supervision and local market engagement. You will collaborate with partners across wealth, business banking, mortgage, and payment services to identify opportunities, promote products, and grow the branch's customer base while