Branch Leader: Drive Growth & Exceptional Service

Citizens; South Orange (NJ); On-site; USD 93,000 - 128,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Education reimbursement

Wellness programs

Flexible schedule

Job summary

Citizens is seeking a Branch Manager to lead a high-performing team and drive branch results in New Jersey. The role emphasizes leadership, coaching, and building customer relationships while delivering superior banking experiences across digital and in-branch channels.

You will guide sales growth, commit to regulatory and operational excellence, and serve as a brand ambassador within the community. This position requires strong people skills and financial acumen.

Responsibilities

• Lead branch performance and sales growth to meet/exceed targets
• Coach and develop branch team to deliver world-class customer service
• Foster partnerships with community organizations to drive local engagement
• Oversee all colleague and sales activities to deliver strong results

Job description

Citizens is seeking a Branch Manager to lead a high-performing team and drive branch results in New Jersey. The role emphasizes leadership, coaching, and building customer relationships while delivering superior banking experiences across digital and in-branch channels.

You will guide sales growth, commit to regulatory and operational excellence, and serve as a brand ambassador within the community. This position requires strong people skills and financial acumen.