Branch Growth & Client Success Manager

The Adecco Group; Edgecliff Village (TX); On-site; USD 95,000 - 125,000; Full time

Job summary

The Adecco Group is seeking a Branch Manager to lead a dynamic team, grow existing client relationships, and win new business. You will manage P&L, budgets, and recruitment strategies while delivering exceptional service to clients and candidates in a fast-paced staffing environment.

Key duties include driving account growth, maintaining SLAs, coaching recruiters, and presenting regular business reviews to senior leadership. Strong sales leadership and people management are essential for success.

Qualifications

• A high school diploma or equivalent and 5+ years of relevant work experience.
• Two years of direct sales experience with a proven track record.
• Sales experience within a personnel service organization is preferred.
• One year of supervisory/management experience with a sales or service-oriented staff.
• Ability to communicate effectively in writing and orally in groups and presentations.
• Ability to interact with all levels of staff and management.
• Ability to establish and maintain effective working relationships.
• Ability to set priorities, schedule, make cold calls, and present formally.
• Knowledge of labor and employment laws.

Responsibilities

• Grow and retain existing accounts and win new clients.
• Ensure client requirements and SLAs are met.
• Maintain high customer satisfaction through regular reviews and strong client relationships.
• Serve as escalation point for client-related issues.
• Prepare monthly/quarterly business reviews for leadership.
• Manage branch P&L and budget, and control costs.
• Recruit, train, and develop branch staff; coach on performance and KPIs.
• Develop branch recruitment strategies and on-site recruiting activities.

Skills

Communication

Relationship building

Sales leadership

People management

Planning

MS Office

Negotiation

Labor laws

Education

High school diploma

Job description

The Adecco Group is seeking a Branch Manager to lead a dynamic team, grow existing client relationships, and win new business. You will manage P&L, budgets, and recruitment strategies while delivering exceptional service to clients and candidates in a fast-paced staffing environment.

Key duties include driving account growth, maintaining SLAs, coaching recruiters, and presenting regular business reviews to senior leadership. Strong sales leadership and people management are essential for success.