Branch Banking Consultant II: Build Relationships & Growth

Flagstar Bank; Jackson (MI); On-site; USD 23,000 - 37,000; Full time

Job summary

Flagstar Bank in Jackson, MI is seeking a Branch Banking Client Consultant II to strengthen client relationships, handle banking transactions, and introduce clients to bank partners for financing and investment needs.

The role emphasizes lending and basic investment interactions, with a focus on resolving client concerns and delivering tailored financial guidance in a busy retail banking environment.

Qualifications

• 4–5 years customer service and sales experience.
• Ability to train and mentor others.
• Experience in financial services preferred.

Responsibilities

• Sales performance: support growth targets in deposits, loans and income and connect clients to the right specialists.
• Client experience: resolve questions and problems, deliver education, and maintain timely communications.
• Regulatory compliance: execute transactions accurately and adhere to policies.

Skills

Customer service

Sales experience

Education

High School Diploma or GED

Job description

Flagstar Bank in Jackson, MI is seeking a Branch Banking Client Consultant II to strengthen client relationships, handle banking transactions, and introduce clients to bank partners for financing and investment needs.

The role emphasizes lending and basic investment interactions, with a focus on resolving client concerns and delivering tailored financial guidance in a busy retail banking environment.