Branch Banking Client Growth Advisor II

Flagstar

Jackson (MI)

On-site

USD 23,000 - 37,000

Full time

12 days ago

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Job summary

Flagstar Bank in Jackson, MI is seeking a Branch Banking Client Consultant II to deliver best-in-class service, resolve concerns, and present product details that meet clients' financial goals. The role focuses on client management, retention, and introductions to Mortgage and Business Banking partners to ensure clients have access to experts for their financial goals.

You will engage with clients on lending and basic investment conversations, supporting growth targets and delivering timely,

Qualifications

Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
Minimum experience required: 4–5 years customer service and sales experience.
Ability to train and mentor others, including products and platform procedures.

Responsibilities

Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition.
Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
RiskManagement: Execute all sales, service, and banking transactions accurately and compliantly.