Branch Banking Client Advisor II

Flagstar Bank; Michigan; On-site; USD 25,000 - 37,000; Full time

Job summary

Flagstar Bank is hiring a Branch Banking Client Consultant II in Shelby Township, MI. The role focuses on delivering best-in-class client experiences, driving growth in deposits and loans, and connecting clients with Mortgage and Business Banking experts.

The candidate will handle more complex banking conversations and basic investment interactions, while mentoring others and maintaining compliance with banking regulations.

Qualifications

• Education as stated: High School or equivalent.
• 4–5 years customer service and sales experience.
• Ability to train and mentor others in products and procedures.

Responsibilities

• Support growth targets in deposits, loans, and non-interest income.
• Provide excellent client experience and resolve questions promptly.
• Introduce clients to bank partners and enable access to experts.

Skills

Customer service

Sales

Mentoring

Communication

Education

High School / GED / HiSET / TASC / Foreign Equivalent

Tools

Digital products

Self-service technologies

Job description

Flagstar Bank is hiring a Branch Banking Client Consultant II in Shelby Township, MI. The role focuses on delivering best-in-class client experiences, driving growth in deposits and loans, and connecting clients with Mortgage and Business Banking experts.

The candidate will handle more complex banking conversations and basic investment interactions, while mentoring others and maintaining compliance with banking regulations.