Boutique Client Growth & Experience Manager

Chanel; Washington (District of Columbia); On-site; USD 92,000 - 120,000; Full time

Benefits offered by this job

Wellbeing days

Wellbeing fund

Parental leave

MilkStork

Care.com membership

Paid time off

401K

Healthcare

Job summary

CHANEL in Washington, DC seeks a Manager, Client Development to lead a boutique team, coach staff on client experience, and collaborate with the Boutique Director to drive business in the DC City Center.

This role emphasizes inclusive leadership, staff development, and building relationships with clients and local partners while maintaining CHANEL standards and delivering elevated service.

Qualifications

• Minimum 5 years of related experience.
• Bachelor’s degree preferred.
• Ability to lift 15 lb.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.

Responsibilities

• Coaching and developing a diverse team to deliver elevated client experiences.
• Leading boutique operations and maintaining brand standards.
• Partnering with Boutique Director to drive business performance.

Education

Bachelor’s degree (preferred)

Job description

CHANEL in Washington, DC seeks a Manager, Client Development to lead a boutique team, coach staff on client experience, and collaborate with the Boutique Director to drive business in the DC City Center.

This role emphasizes inclusive leadership, staff development, and building relationships with clients and local partners while maintaining CHANEL standards and delivering elevated service.