Client Development Manager: Boutique Growth & Experience

Chanel, Inc.; Boston (MA); Sur place; USD 88 000 - 120 000; Plein temps

Avantages offerts par ce poste

Wellbeing resources

401K and other incentives

Robust healthcare offerings

Résumé du poste

CHANEL, Inc. is seeking a Manager, Client Development in Boston to lead a high-performing boutique team and drive exceptional client experiences.

You will coach staff on product knowledge, service delivery, and client engagement while collaborating with leadership to strengthen business results. The role requires at least 5 years of related experience, a preferred Bachelor’s degree, and strong communication skills to inspire a culture of inclusion and excellence in a fast-paced luxury

Qualifications

• Minimum 5 years of related experience.
• Bachelor’s degree (preferred).
• Excellent communication skills.

Responsabilités

• Coach and lead a diverse team to deliver elevated client experiences.
• Represent CHANEL in the market and develop the client base through community involvement and partnerships.
• Provide training and development for team members including CHANEL savoir faire and service delivery.
• Upskill Boutique Director with critical business knowledge and ensure boutique image and operational standards.

Connaissances

Excellent communication skills

Foreign language skills preferred

Formation

Bachelor’s degree (preferred)

Description du poste

CHANEL, Inc. is seeking a Manager, Client Development in Boston to lead a high-performing boutique team and drive exceptional client experiences.

You will coach staff on product knowledge, service delivery, and client engagement while collaborating with leadership to strengthen business results. The role requires at least 5 years of related experience, a preferred Bachelor’s degree, and strong communication skills to inspire a culture of inclusion and excellence in a fast-paced luxury