Luxury Boutique Director: Lead Elite Client Experience

Chanel, Inc.; Washington (District of Columbia); Hybrid; USD 139,000 - 175,000; Full time

Benefits offered by this job

Hybrid work options

Wellbeing resources

Generous PTO

401K and health benefits

Job summary

CHANEL seeks a Boutique Director to be the brand ambassador and ultimate leader of the boutique in the Washington, DC area. You will build and develop an exceptional team, deliver superior client service, and ensure the boutique consistently exceeds performance targets.

You will coach diverse leaders, cultivate an inclusive client experience, and empower the team to manage responsibilities. Represent CHANEL in the market through community involvement and partnerships, while driving sales with

Qualifications

• Minimum 7 years of related experience.
• Bachelor’s degree (preferred).
• Ability to lift 15 lbs.
• Flexible schedule with late nights, weekends, and some holidays.
• Passion for CHANEL, its history, and social initiatives.

Responsibilities

• Lead boutique staff to deliver elevated client experiences.
• Coach diverse leaders and empower direct reports.
• Drive sales by achieving business goals and KPI targets.
• Represent CHANEL in the market through community involvement and partnerships.

Skills

Team leadership

Client service

Coaching methods

Communication skills

Diversity and inclusion

Education

Bachelor's degree

Job description

CHANEL seeks a Boutique Director to be the brand ambassador and ultimate leader of the boutique in the Washington, DC area. You will build and develop an exceptional team, deliver superior client service, and ensure the boutique consistently exceeds performance targets.

You will coach diverse leaders, cultivate an inclusive client experience, and empower the team to manage responsibilities. Represent CHANEL in the market through community involvement and partnerships, while driving sales with