Boston Workplace Experience Ambassador

Rapport Guest Services; Boston (MA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Commuter Benefits

Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Parental Leave

Personal Leave

Job summary

Rapport, a specialized division of FLIK Hospitality Group, seeks a Workplace Ambassador in Boston to support Conference Services for all reservations and requests. You will coordinate with vendors, manage seating for employees, and oversee conference spaces to ensure clean, well-equipped environments.

The role emphasizes guest and employee experience within a dynamic venue setting. As part of the Rapport team, you will participate in onboarding and ongoing development programs, collaborating

Responsibilities

• Vendor Support: Enter/Create/Monitor Service Request Tickets for Vendor Services
• Seating & Employee Support: Monitor hoteling desks and office seating; greet new hires; assist with seating requests
• Conference & Social Hub Oversight: Monitor supplies, tech, cleanliness in conference rooms and social hubs

Job description

Rapport, a specialized division of FLIK Hospitality Group, seeks a Workplace Ambassador in Boston to support Conference Services for all reservations and requests. You will coordinate with vendors, manage seating for employees, and oversee conference spaces to ensure clean, well-equipped environments.

The role emphasizes guest and employee experience within a dynamic venue setting. As part of the Rapport team, you will participate in onboarding and ongoing development programs, collaborating