Office Experience Ambassador – Workplace Services

Compass Group USA; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Rapport, a specialized division of FLIK Hospitality Group and a member of Compass Group USA, seeks a Workplace Services Ambassador to support daily workplace corporate services, ensuring the office remains welcoming, functional, and well-supported. The ambassador works closely with the Workplace Services Lead in a defined support model and escalation structure.

The role emphasizes hands-on service delivery, issue logging and follow-through, shared-space readiness, pantry and catering support,

Qualifications

• Proficient in Microsoft Office Suite
• Highly punctual, responsible, and reliable
• Excellent customer service and organizational skills
• Excellent organizational skills
• Ability to work well independently and under pressure in a fast-paced corporate environment.
• Maintain a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one’s job domain.
• Strong written and verbal communications skills

Responsibilities

• Support consistent service standards across the office.
• Conducts regular floor walks to identify problems in shared spaces, meeting rooms, pantries and general office areas.
• Monitor and report issues affecting employee and guest experience.
• Checks pantry cleanliness, stock levels and presentation standards; raises issues to the appropriate vendor or GCSD partner.
• Assists with catering coordination, setup of readiness, and follow-up on service issues.
• Assist with vendor coordination and day-to-day workplace service requests.
• Support pantry, meeting room, catering, and hospitality readiness.
• Checks conference rooms and meeting spaces for cleanliness, functionality, setup readiness and hospitality presentation.

Skills

Microsoft Office

Punctuality

Customer service

Organizational skills

Independent work

Communication skills

Professionalism

Job description

Rapport, a specialized division of FLIK Hospitality Group and a member of Compass Group USA, seeks a Workplace Services Ambassador to support daily workplace corporate services, ensuring the office remains welcoming, functional, and well-supported. The ambassador works closely with the Workplace Services Lead in a defined support model and escalation structure.

The role emphasizes hands-on service delivery, issue logging and follow-through, shared-space readiness, pantry and catering support,