Workplace Experience Ambassador

Compass Group USA; Pennsylvania; On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Rapport, a division of FLIK Hospitality Group under Compass Group USA, is hiring a Workplace Services Ambassador to ensure a welcoming, functional office environment at BNY Berwyn. You will execute daily workplace services, manage pantry/catering readiness, and support conference room operations on-site with a focus on guest and employee experience.

You’ll work closely with the Workplace Services Lead, logging issues, coordinating with vendors, and maintaining high service standards in a

Qualifications

• Proficient in Microsoft Office Suite.
• Highly punctual, responsible, and reliable.
• Excellent customer service and organizational skills.
• Excellent organizational skills.
• Ability to work well independently and under pressure in a fast-paced corporate environment.
• Maintain a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one’s job domain.
• Strong written and verbal communications skills.

Responsibilities

• Support consistent service standards across the office.
• Conduct regular floor walks to identify problems in shared spaces, meeting rooms, pantries and general office areas.
• Monitor and report issues affecting employee and guest experience.
• Checks pantry cleanliness, stock levels and presentation standards; raises issues to the appropriate vendor or GCSD partner.
• Assists with catering coordination, setup of readiness, and follow-up on service issues.
• Assist with vendor coordination and day-to-day workplace service requests.
• Support pantry, meeting room, catering, and hospitality readiness.
• Checks conference rooms and meeting spaces for cleanliness, functionality, setup readiness and hospitality presentation.

Skills

MS Office

Punctuality

Customer service

Organizational skills

Independent work

Professionalism

Written and verbal communication

Job description

Rapport, a division of FLIK Hospitality Group under Compass Group USA, is hiring a Workplace Services Ambassador to ensure a welcoming, functional office environment at BNY Berwyn. You will execute daily workplace services, manage pantry/catering readiness, and support conference room operations on-site with a focus on guest and employee experience.

You’ll work closely with the Workplace Services Lead, logging issues, coordinating with vendors, and maintaining high service standards in a