Booking Experience Advisor

Hopesglobalgetaways; Oregon; Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Training provided

Flexible remote work

Travel-related discounts

Professional development

Job summary

Hopesglobalgetaways is seeking highly organized, customer-focused Booking Experience Advisors to join our remote team. You will research options, coordinate services, and keep booking details organized while guiding clients from vacation ideas to confirmed arrangements.

No travel background is required; training and ongoing guidance are provided to help you learn booking systems and supplier tools, with remote scheduling flexibility and performance-based recognition.

Qualifications

• Clear and professional communication skills.
• Strong customer-service mindset.
• Excellent organization and attention to detail.
• Comfortable researching and comparing information online.
• Ability to keep track of multiple reservations and deadlines.
• Dependable follow-up and time-management skills.
• Comfortable working independently and managing responsibilities.
• Willingness to learn new booking systems and supplier tools.
• Basic computer proficiency and reliable internet access.
• Must be at least 18 years of age.
• Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region.

Responsibilities

• Learn about each client's destination interests, preferred travel dates, budget, vacation style, and special requests.
• Review available resorts, hotels, cruises, transportation, tours, activities, excursions, and package options.
• Assist clients with evaluating choices and coordinating approved services through designated supplier platforms.
• Track reservation information, confirmations, payment or booking deadlines, and important trip details.
• Communicate updates and next steps clearly throughout the booking process.
• Follow up on unanswered questions, missing information, and pending client decisions.
• Assist with routine reservation changes or adjustments when necessary.
• Maintain accurate client records and continue expanding destination and supplier knowledge.

Skills

Strong communicator

Customer service mindset

Organizational detail

Online research

Reservation tracking

Follow-up discipline

Independent work

Learn booking systems

Computer proficiency

US work eligibility

Tools

Supplier platforms

Job description

Position Summary

We are seeking organized, customer-focused individuals to join our remote team as Booking Experience Advisors. In this role, you will help clients move from initial vacation ideas to confirmed arrangements by researching available options, coordinating selected services, and keeping booking details organized throughout the process.This opportunity is well suited for individuals who enjoy helping people, comparing options, managing details, and providing a positive planning experience. No previous professional travel background is required. Training and ongoing guidance are available.

Key Responsibilities

• Learn about each client's destination interests, preferred travel dates, budget, vacation style, and special requests.
• Review available resorts, hotels, cruises, transportation, tours, activities, excursions, and package options.
• Assist clients with evaluating choices and coordinating approved services through designated supplier platforms.
• Track reservation information, confirmations, payment or booking deadlines, and important trip details.
• Communicate updates and next steps clearly throughout the booking process.
• Follow up on unanswered questions, missing information, and pending client decisions.
• Assist with routine reservation changes or adjustments when necessary.
• Maintain accurate client records and continue expanding destination and supplier knowledge.

Opportunity Highlights

• Remote opportunity with scheduling flexibility
• Independent work structure rather than a traditional hourly or salaried employee role
• Training available for individuals entering the travel industry
• Continued supplier and destination education
• Access to team support and professional development resources
• Performance-based recognition and incentive opportunities
• Qualifying travel-related discounts and industry benefits
• Opportunities to build stronger planning, booking, and client-service skills

Qualifications

• Clear and professional communication skills
• Strong customer-service mindset
• Excellent organization and attention to detail
• Comfortable researching and comparing information online
• Ability to keep track of multiple reservations and deadlines
• Dependable follow-up and time-management skills
• Comfortable working independently and managing responsibilities
• Willingness to learn new booking systems and supplier tools
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region