Billing & Service Coordination Specialist

Johnson Controls; Portland (OR); On-site; USD 37,000 - 50,000; Full time

Job summary

Johnson Controls is seeking a billing professional in Portland, Oregon to manage the preparation and delivery of complete billing packets, including reports and certified payroll, to ensure timely payments. The role supports 14 field resources and requires strong MS Office proficiency and communication skills.

You will oversee billing for open service requests, track monthly revenue, and package invoices according to negotiated timelines.

Qualifications

• Experience in Customer Service or Operations/Service Delivery.
• Proficient in MS Office, especially Excel.
• Strong written and verbal communication skills.
• Excellent communication and interpersonal skills.
• Good telephone manner and appropriate business communications.

Responsibilities

• Assigning tasks for the 14 dedicated field resources.
• Tracking & managing all open calls including inspection manuals.
• Locally billing all open SRs including Inspection-Manuals & general service requests.
• Tracking & maintaining monthly L&M revenue.
• Invoice packaging and delivery per a negotiated timeline.

Skills

Customer Service

Operations/Service Delivery

Excel

Communication

Decision-making

Adaptability

Team player

Work under pressure

Tools

Excel

Job description

Johnson Controls is seeking a billing professional in Portland, Oregon to manage the preparation and delivery of complete billing packets, including reports and certified payroll, to ensure timely payments. The role supports 14 field resources and requires strong MS Office proficiency and communication skills.

You will oversee billing for open service requests, track monthly revenue, and package invoices according to negotiated timelines.