Billing Operations Manager — Hybrid, Global Client Accounts

DLA Piper; Atlanta (GA); Hybrid; USD 113,000 - 179,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) plan

Job summary

DLA Piper is seeking a Manager, Client Accounts to lead the global billing and reporting function in support of strategic initiatives. You will oversee daily operations, supervise Client Account Analysts, and drive best practices to ensure timely, accurate client billing and reporting.

In this role, you will coach the team, coordinate training, and deliver high-quality reporting while partnering with senior leadership to resolve complex issues and optimize processes across global billing

Qualifications

• Minimum 7 years of experience in a billing function in a law or professional services firm.
• Two years of experience in a management or supervisory position is highly preferred.
• Advanced proficiency of Excel and accounting systems such as Elite and/or Aderant.
• Advanced experience with e-Billing applications is required.

Responsibilities

• Partner with stakeholders to implement best practices for Global Billing and Reporting.
• Leads Client Account Analysts with daily supervision and guidance.
• Oversees monthly billing close and open processes; escalates delays to senior leadership.
• Tracks team metrics and analyzes service-level trends to maintain client service.
• Creates, maintains, and validates complex monthly reporting and supports project management initiatives.

Skills

Excel proficiency

Leadership

Communication skills

e-Billing applications

Education

Bachelor's degree in Finance

Bachelor's degree in Accounting

Tools

Elite

Aderant

Job description

DLA Piper is seeking a Manager, Client Accounts to lead the global billing and reporting function in support of strategic initiatives. You will oversee daily operations, supervise Client Account Analysts, and drive best practices to ensure timely, accurate client billing and reporting.

In this role, you will coach the team, coordinate training, and deliver high-quality reporting while partnering with senior leadership to resolve complex issues and optimize processes across global billing