Billing Manager

Braman Termite & Pest Elimination; Agawam (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan Options

Sick Time Payout

Paid Vacation and Holidays

Job summary

Braman Termite & Pest Elimination is seeking a Billing Manager to oversee billing, credentialing, accounts receivable, and collections. You will lead the billing and collections team, ensuring accurate processes, timely reporting, and strong internal controls in a full-time, office-based role.

The ideal candidate brings hands-on financial leadership, the ability to juggle priorities, and a track record of optimizing billing operations while maintaining compliance and accuracy.

Qualifications

• Experience in finance, accounting, credentialing, accounts receivable, billing, or financial operations management.
• Experience supervising an administrative, billing, or accounting team.
• Strong understanding of credentialing, billing procedures, accounts receivable, collections, and accounts payable.
• Experience with month-end closing, account reconciliation, and financial reporting.
• Proficiency with accounting software and Excel.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities with accuracy and attention to detail.

Responsibilities

• Oversee billing, collections, and credentialing to ensure accuracy.
• Lead accounts receivable, aging, and cash management.
• Manage month-end close, reconciliations, and reporting.
• Supervise and develop the billing and collections team.
• Ensure internal controls and efficient processes.
• Collaborate with other departments for financial reporting.
• Maintain COI compliance and credentialing documentation.
• Oversee payment processing and dispute resolutions.

Skills

Leadership experience

Communication skills

Analytical skills

Attention to detail

Problem solving

MS Excel

Accounting software

Tools

Excel

Accounting software

Job description

Salary Range: $60,000-70000 Yearly
Job Type: Full-Time | Office-Based Only

We are seeking an experienced Billing Manager to oversee key financial operations,including billing,credentialing,accounts receivable and collections. This position will lead our billing and collections team while ensuring accurate financial processes, timely reporting, and strong internal controls. The ideal candidate is an organized, detail-oriented leader with a strong understanding of financial operations, the ability to manage competing priorities, and a commitment to maintaining efficient and effective processes.

What You'll Do

As our Billing Manager, you’ll have ownership of the performance, accuracy, and efficiency of Braman’s financial operations, including billing, collections, and credentialing.

• Financial Operations: Oversee daily financial operations, including accounts receivable, billing, cash management, and financial recordkeeping.
• Billing & Collections: Manage and oversee the billing and collections team, ensuring accurate and timely invoicing, effective collection practices, and resolution of outstanding customer balances.
• Accounts Receivable: Monitor accounts receivable activity, review aging reports, identify collection concerns, and implement strategies to improve payment timelines and reduce outstanding balances.
• Cash Management: Oversee daily cash balancing, recording of receipts, remote check deposits, and reconciliation of ACH and credit card transactions.
• Financial Reporting: Manage month-end closing procedures, account balancing, financial reporting, and the preparation of weekly production reports.
• Customer Account Management: Oversee special billing requirements for key commercial accounts, including online billing platforms and customer-specific invoicing procedures.
• Credentialing & Compliance: Oversee third-party vendor portals, customer credentialing requirements, certificates of insurance (COIs), and related documentation to ensure the company maintains required credentials and compliance.
• Payment Processing: Oversee ACH and credit card enrollment processes, payment returns, account adjustments, and proper transaction reversals.
• Team Leadership: Supervise, develop, and support the billing and collections team, including recruiting, interviewing, hiring, training, performance management, and employee development.
• Process Improvement: Establish, implement, and maintain financial procedures and internal controls to improve accuracy, productivity, and operational efficiency.
• Cross-Department Support: Work collaboratively with other departments to provide financial information, reports, and administrative support as needed.
• Leadership Collaboration: Participate in monthly senior management meetings and weekly management meetings, providing updates and contributing to operational planning and decision-making.
• Company Initiatives: Contribute to company-wide initiatives and communications, including the bi-monthly company newsletter.

What We're Looking For

We are looking for a hands-on financial leader who can balance day-to-day financial responsibilities with team management and process oversight. The successful candidate will be comfortable managing a team, identifying opportunities for improvement, and ensuring that financial operations run accurately and efficiently.

Qualifications

• Previous experience in finance, accounting, credentialing, accounts receivable, billing, or financial operations management.
• Experience supervising and developing an administrative, billing, or accounting team.
• Strong understanding of credentialing,billing procedures,accounts receivable, collections, and accounts payable.
• Experience with month-end closing, account reconciliation, and financial reporting.
• Proficiency with accounting software and Microsoft Office, particularly Excel.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Experience with customer credentialing, vendor compliance portals, and certificates of insurance preferred.

Benefits Include

• Medical Insurance
• 401(k) Plan Options
• Sick Time Payout
• Paid Vacation and Holidays

Why Braman?

Braman Termite & Pest Elimination has been protecting homes and businesses throughout New England for more than a century. We’re proud of the reputation we’ve built, but we’re equally focused on where we're going next.

You’ll join a company where Sales doesn't operate in a silo. Our teams work together to make sure we’re not simply winning business; we’re winning the right business, serving customers well, and building relationships that last.

This is an opportunity to put your mark on a growing sales organization, develop a talented team, and play an important role in Braman’s continued growth.

Think you can help us raise the bar? We’d like to meet you.