Service Supervisor -Waltham Branch Location

Braman Termite and Pest Elimination; Waltham (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Bonus incentives

401(k) with company match

Health insurance

Dental insurance

Vision insurance

Supplemental insurance

Company-paid life insurance

Paid vacation

Job summary

Braman Termite & Pest Elimination in MA is seeking a Service Supervisor with pest control experience to lead a team of Service Professionals and ensure high-quality service, safety compliance, and efficient operations in field work. You will coach staff, oversee scheduling, handle timesheets, perform occasional technical service, and support client audits.

A MA CAT 41 Supervisory License is required, along with a valid driver’s license and strong communication skills.

Qualifications

• Pest control experience is required.
• 2+ years supervisory experience in pest control preferred.
• Strong leadership, organization, and problem-solving skills.
• Valid driver’s license with a clean driving record.
• Willingness to perform occasional hands-on technical service work.

Responsibilities

• Lead, coach, and develop Service Professionals.
• Oversee scheduling, routing, and coverage for uninterrupted service.
• Review weekly timesheets and coordinate with office staff.
• Perform pest inspections and treatments as needed to support the team.

Skills

Pest control experience

Leadership

Education

MA CAT 41 Supervisory License

Commercial Applicator/Core license

Tools

Microsoft Office

Operational systems

Job description

Service Supervisor - Requires the ability to get your MA CAT 41 License

Braman Termite & Pest Elimination

Salary Range: $55,000 - $65,000

Plus, Bonuses and Incentives

Looking for a leadership role with hands-on responsibilities and long-term growth?

Braman Termite & Pest Elimination is seeking a Service Supervisor with pest control experience to join our growing team. You'll lead a team of Service Professionals, ensuring high-quality service, operational efficiency, and safety compliance across our North Haven operations.

At Braman, we provide a supportive environment, structured training, and real opportunities for advancement for dependable, hard-working individuals. If you have pest control experience, enjoy coaching, problem-solving, and don't mind occasionally rolling up your sleeves to perform technical service work, this is your opportunity to make an impact.

What You'll Do:

Lead & Develop Your Team

• Coach, support, and motivate Service Professionals through regular communication and field engagement
• Drive performance through training, feedback, and performance management
• Foster a positive, accountable team culture

Own Daily Operations

• Oversee scheduling, routing, and coverage to ensure uninterrupted service
• Review and approve weekly timesheets and coordinate with office staff
• Troubleshoot day-to-day operational challenges
• Perform technical service work as needed, including pest inspections and treatments, to support your team and maintain service quality

Ensure Quality & Compliance

• Conduct ride-alongs, audits, inspections, and quality checks
• Ensure adherence to company standards, safety protocols, and regulatory requirements
• Support client audits and reporting efforts

Be a Problem Solver

• Adjust routes and resources based on business needs
• Participate in an on-call rotation, including nights and weekends as needed

What We're Looking For

• Pest control experience is required
• 2+ years of supervisory or team leadership experience in pest control preferred
• Strong leadership, organization, and problem-solving skills
• Willingness and ability to occasionally perform technical service work in the field
• Ability to manage multiple priorities in a fast-paced environment
• Clear and professional communication skills
• Comfort with Microsoft Office and operational systems
• Safe driver with a valid driver's license and strong driving record

Physical Requirements:

• Lift up to 50 lbs, climb ladders, enter crawl spaces, and work on your feet throughout the day
• Comfortable working both indoors and outdoors in all weather conditions

Licenses:

• Commercial Applicator License (Core)
• CAT 41 Supervisory License

Screening Requirements:

• Background check
• Driver's License
• Drug screening (excluding Marijuana/THC as allowed by law)

What You Get

Braman offers a strong compensation package and a supportive team environment:

• Competitive starting salary, depending on experience
• Bonus incentives
• 401(k) with company match
• Health, dental, vision & supplemental insurance
• Company-paid life insurance
• Paid vacation, holidays & sick time
• Weekly paychecks
• Opportunities for commissions
• Company uniforms provided
• Company vehicle & phone once certified
• Paid Technical Training School and state pesticide licensing
• Employee Assistance Program (EAP)

Why Choose Braman?

We're not just a pest control company - we're a team built on trust, integrity, and over 135 years of experience. As the largest pest control company in the Northeast, we offer stability, growth, and a culture where our employees feel valued.

Our Service Supervisors stay because they're supported, trained, and treated like the professionals they are.

Braman is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating a workplace where employees feel respected, supported, and able to succeed. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.