Billing Manager

Braman Termite & Pest Elimination; Agawam (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Quarterly bonus incentive program

Commissions

401(k) with company match

Health, dental, vision and other insur

Employee Assistance Program

Company-paid life insurance

Paid vacation, holidays and sick time

Weekly paychecks

Company uniforms, vehicles and phones

Paid technical training and licensing

Job summary

Braman Termite & Pest Elimination seeks an experienced Billing Manager to oversee billing, collections, and credentialing, leading a team and ensuring timely invoicing and sound internal controls.

The ideal candidate is organized, detail-oriented, and capable of balancing day-to-day financial responsibilities with process improvements. This is a full-time, office-based role in Agawam, MA with competitive benefits.

Qualifications

• Experience in finance, accounting, credentialing, accounts receivable, or financial ops management.
• Experience supervising and developing an administrative, billing, or accounting team.
• Strong understanding of credentialing, billing, AR, collections, and accounts payable.
• Experience with month-end closing, account reconciliation, and financial reporting.
• Proficiency with accounting software and Excel.
• Excellent written and verbal communication; strong organizational skills.

Responsibilities

• Oversee daily financial operations including accounts receivable, billing, cash management, and financial recordkeeping.
• Manage and oversee the billing and collections team, ensuring accurate and timely invoicing, effective collection practices, and resolution of outstanding customer balances.
• Monitor accounts receivable activity, review aging reports, identify collection concerns, and implement strategies to improve payment timelines and reduce outstanding balances.
• Oversee daily cash balancing, recording of receipts, remote check deposits, and reconciliation of ACH and credit card transactions.
• Manage month-end closing procedures, account balancing, financial reporting, and the preparation of weekly production reports.
• Oversee special billing requirements for key commercial accounts, including online billing platforms and customer-specific invoicing procedures.
• Oversee third-party vendor portals, customer credentialing requirements, certificates of insurance (COIs), and related documentation to ensure the company maintains required credentials and compliance.
• Oversee ACH and credit card enrollment processes, payment returns, account adjustments, and proper transaction reversals.
• Supervise, develop, and support the billing and collections team, including recruiting, interviewing, hiring, training, performance management, and employee development.
• Establish, implement, and maintain financial procedures and internal controls to improve accuracy, productivity, and operational efficiency.
• Work collaboratively with other departments to provide financial information, reports, and administrative support as needed.
• Participate in monthly senior management meetings and weekly management meetings, providing updates and contributing to operational planning and decision-making.
• Contribute to company-wide initiatives and communications, including the bi-monthly company newsletter.

Skills

Team leadership

Financial analysis

Attention to detail

Communication

Tools

Excel

Accounting software

Job description

Check out our Day in the Life video and see for yourself what rewarding pest control careers at Braman are really all about.

Our dedicated employees are the key to our success, allowing Braman Termite & Pest Elimination to remain an industry leader for more than a century. We’ve been serving all of New England since 1890 with the most highly trained, knowledgeable specialists in the industry employed in a variety of pest control careers.

We’re not your typical pest control company. We focus on quality, not quotas. And as a family business, we treat you as a valuable part of our team and are committed to your long-term success with us. We give you the training, tools and support to build not just a career here, but one you can be proud of, with opportunities for growth as an expert in your field.

• A quarterly bonus incentive program
• Opportunities for commissions
• A 401(k) retirement plan, with a company match!
• Health, dental, vision and supplemental insurance
• An Employee Assistance Program
• Company-paid life insurance
• Paid vacation, holidays and sick time
• Weekly paychecks
• Company uniforms, vehicles and phones for technicians
• Paid technical training school/required state pesticide licensing

Location: Agawam, MA

Job Id:3202

# of Openings:1

Braman Chemical Enterprises

Salary Range: $60,000–$70000 Yearly
Job Type: Full-Time | Office-Based Only

We are seeking an experienced Billing Manager to oversee key financial operations,including billing,credentialing,accounts receivable and collections. This position will lead our billing and collections team while ensuring accurate financial processes, timely reporting, and strong internal controls. The ideal candidate is an organized, detail-oriented leader with a strong understanding of financial operations, the ability to manage competing priorities, and a commitment to maintaining efficient and effective processes.

What You’ll Do

As our Billing Manager, you’ll have ownership of the performance, accuracy, and efficiency of Braman’s financial operations, including billing, collections, and credentialing.

• Financial Operations: Oversee daily financial operations, including accounts receivable, billing, cash management, and financial recordkeeping.
• Billing & Collections: Manage and oversee the billing and collections team, ensuring accurate and timely invoicing, effective collection practices, and resolution of outstanding customer balances.
• Accounts Receivable: Monitor accounts receivable activity, review aging reports, identify collection concerns, and implement strategies to improve payment timelines and reduce outstanding balances.
• Cash Management: Oversee daily cash balancing, recording of receipts, remote check deposits, and reconciliation of ACH and credit card transactions.
• Financial Reporting: Manage month-end closing procedures, account balancing, financial reporting, and the preparation of weekly production reports.
• Customer Account Management: Oversee special billing requirements for key commercial accounts, including online billing platforms and customer‑specific invoicing procedures.
• Credentialing & Compliance: Oversee third‑party vendor portals, customer credentialing requirements, certificates of insurance (COIs), and related documentation to ensure the company maintains required credentials and compliance.
• Payment Processing: Oversee ACH and credit card enrollment processes, payment returns, account adjustments, and proper transaction reversals.
• Team Leadership: Supervise, develop, and support the billing and collections team, including recruiting, interviewing, hiring, training, performance management, and employee development.
• Process Improvement: Establish, implement, and maintain financial procedures and internal controls to improve accuracy, productivity, and operational efficiency.
• Cross-Department Support: Work collaboratively with other departments to provide financial information, reports, and administrative support as needed.
• Leadership Collaboration: Participate in monthly senior management meetings and weekly management meetings, providing updates and contributing to operational planning and decision-making.
• Company Initiatives: Contribute to company‑wide initiatives and communications, including the bi‑monthly company newsletter.

What We’re Looking For

We are looking for a hands‑on financial leader who can balance day-to-day financial responsibilities with team management and process oversight. The successful candidate will be comfortable managing a team, identifying opportunities for improvement, and ensuring that financial operations run accurately and efficiently.

Qualifications

• Previous experience in finance, accounting, credentialing, accounts receivable, billing, or financial operations management.
• Experience supervising and developing an administrative, billing, or accounting team.
• Strong understanding of credentialing,billing procedures,accounts receivable, collections, and accounts payable.
• Experience with month-end closing, account reconciliation, and financial reporting.
• Proficiency with accounting software and Microsoft Office, particularly Excel.
• Strong organizational, analytical, and problem‑solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Experience with customer credentialing, vendor compliance portals, and certificates of insurance preferred.

Benefits Include

• Medical Insurance
• 401(k) Plan Options
• Sick Time Payout
• Paid Vacation and Holidays

Why Braman?

Braman Termite & Pest Elimination has been protecting homes and businesses throughout New England for more than a century. We’re proud of the reputation we’ve built, but we’re equally focused on where we're going next.

You’ll join a company where Sales doesn't operate in a silo. Our teams work together to make sure we’re not simply winning business; we’re winning the right business, serving customers well, and building relationships that last.

This is an opportunity to put your mark on a growing sales organization, develop a talented team, and play an important role in Braman’s continued growth.