Bilingual Welcome Coordinator – Spanish/English

Oak Street Health, part of CVS Health; Elizabeth (NJ); On-site; USD 23,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Welcome Coordinator in Elizabeth, NJ to create an inclusive first impression for patients. You will greet guests, assist with forms, collect co-pays, and update records in the EMR.

You’ll schedule visits, handle calls, manage faxes, and keep the Welcome and Community Room tidy in a fast-paced clinic. The role requires bilingual Spanish/English capability, strong computer skills, and US work authorization.

Qualifications

• Strong computer skills and basic knowledge of Google Suite.
• Professional phone etiquette.
• Fluency in Spanish, Polish, Russian, or other languages spoken by local communities.
• US work authorization.
• Some college preferred.

Responsibilities

• Welcoming patients and guests.
• Conducting visit check-in and assisting patients with required forms.
• Collecting co-pays.
• Updating patient information and making changes in electronic medical record platform.
• Scheduling/rescheduling appointments within electronic medical records platform.
• Managing phone lines by answering, taking messages, and conducting outbound calls as instructed.
• Managing faxes in the electronic fax platform.
• Maintaining the cleanliness of the Welcome and Community Room areas.
• May be required to float to other centers in the region on an infrequent basis.
• Other duties as assigned.

Skills

Google Suite

Phone etiquette

Spanish fluency

Polish language

Russian language

US work authorization

Education

Some college preferred

Job description

Oak Street Health is seeking a Welcome Coordinator in Elizabeth, NJ to create an inclusive first impression for patients. You will greet guests, assist with forms, collect co-pays, and update records in the EMR.

You’ll schedule visits, handle calls, manage faxes, and keep the Welcome and Community Room tidy in a fast-paced clinic. The role requires bilingual Spanish/English capability, strong computer skills, and US work authorization.