Bilingual Welcome Coordinator — Spanish

CVS Health Corporation; Cicero (IL); On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement savings options

Job summary

Oak Street Health is seeking a Welcome Coordinator who is bilingual in Spanish to greet patients and guests, manage check-in, assist with required forms, and support clinic operations. You will also handle scheduling, phone calls, and basic EMR updates.

This full-time role requires strong computer skills, Google Suite proficiency, and US work authorization. Fluency in Spanish and a welcoming, flexible attitude are essential.)

Qualifications

• Strong computer skills required and basic knowledge of Google Suite.
• Professional phone etiquette.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
• US work authorization

Responsibilities

• Welcoming patients and guests
• Conducting visit check-in and assisting patients with required forms
• Collecting co-pays
• Updating patient information and making changes in electronic medical record platform
• Scheduling/rescheduling appointments within electronic medical records platform
• Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
• Managing faxes in the electronic fax platform
• Maintaining the cleanliness of the Welcome and Community Room areas
• May be required to float to other centers in the region on an infrequent basis
• Other duties as assigned

Skills

Google Suite

Phone etiquette

Spanish fluency

US work authorization

Education

Some college preferred

Job description

Oak Street Health is seeking a Welcome Coordinator who is bilingual in Spanish to greet patients and guests, manage check-in, assist with required forms, and support clinic operations. You will also handle scheduling, phone calls, and basic EMR updates.

This full-time role requires strong computer skills, Google Suite proficiency, and US work authorization. Fluency in Spanish and a welcoming, flexible attitude are essential.)