Bilingual Virtual Health Educator (English/Spanish)

Inizio Engage; Oregon; Híbrido; USD 39.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Medical, dental, and vision coverage

401(k) with company match

Disability and life insurance

Paid time off

Company-paid holidays

Maternity and paternity leave

Recognition programs

Career growth opportunities

Collaborative culture

Descripción de la vacante

Inizio Engage is partnering with a leading biopharmaceutical company to deliver virtual and telephonic education, emotional support, and care navigation for patients with Hepatology-related conditions. The role involves inbound/outbound patient education, adherence outreach, and data collection to improve patient engagement and outcomes.

You will work within a collaborative healthcare team, following client materials and completing required training, with opportunities for growth and development

Formación

• Current US healthcare professional license: RN; Bachelor of Science in Nursing preferred.
• Fluency in Spanish and English required for customer interactions.
• 3+ years of experience in Gastroenterology or Hepatology is a plus.

Responsabilidades

• Provide inbound and outbound non-promotional product and disease state related educational support to identified customers.
• Conduct outbound medication adherence support to patients and/or caregivers; hours may include evenings and weekends.
• Collect demographic data and disposition for reimbursement services and literature fulfillment.
• Maintain high-quality customer service while following program talking points or call guides.
• Only use approved materials provided by Inizio or the client; no doctoring or distributing unapproved materials.
• Attend and complete all required training and competency assessments.
• Develop and strengthen relationships with key customers.
• Support service development across multiple healthcare sectors as determined by client or Inizio.
• Explore innovative approaches to develop new partnership opportunities.
• Complete administrative duties daily (time reporting, updates, emails).
• Attend local and national meetings to stay informed and share knowledge within Patient Solutions.
• Maintain company equipment and materials per policies.
• Comply with Inizio and client policies; perform other duties as requested.

Conocimientos

Spanish and English fluency

Educación

RN Bachelor's/BSN preferred

Descripción del empleo

Inizio Engage is partnering with a leading biopharmaceutical company to deliver virtual and telephonic education, emotional support, and care navigation for patients with Hepatology-related conditions. The role involves inbound/outbound patient education, adherence outreach, and data collection to improve patient engagement and outcomes.

You will work within a collaborative healthcare team, following client materials and completing required training, with opportunities for growth and development