Remote Bilingual Clinical Educator (RN)

Ashfield Healthcare; United States; Remoto; USD 39.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision

401(k) with company match

Paid time off

Company-paid holidays

Descrizione del lavoro

Inizio Engage is seeking a compassionate RN to provide educational support by phone and email to patients and caregivers in the hepatology and gastroenterology space. You will deliver non-promotional information, assist with adherence, and collect data for reimbursement and literature fulfillment.

You must be licensed as an RN in the US, with 3 years in GI/HEP, fluent in English and Spanish. The role is remote nationwide, with training and a focus on patient experience within the Patient

Competenze

• Current US healthcare professional license: RN.
• Bachelor's degree in nursing (BSN) preferred.
• Spanish and English fluency required.
• Minimum 3 years' experience in Gastroenterology or Hepatology advantageous.
• Strong communication and interpersonal skills.

Mansioni

• Provide inbound and outbound non-promotional product and disease state education to identified customers.
• Conduct outbound medication adherence support to patients/caregivers; evenings/weekends possible.
• Collect demographic data and disposition for reimbursement and literature fulfillment.
• Maintain high quality and customer service while following program guides.
• Attend training courses and competency assessments as required.
• Develop relationships with key customers and support cross-sector services.

Conoscenze

Effective communication

Interpersonal skills

Multitasking

Time management

Call Center technology

Formazione

RN license

BSN preferred

Strumenti

Call Center Telephone Technology

Descrizione del lavoro

Inizio Engage is seeking a compassionate RN to provide educational support by phone and email to patients and caregivers in the hepatology and gastroenterology space. You will deliver non-promotional information, assist with adherence, and collect data for reimbursement and literature fulfillment.

You must be licensed as an RN in the US, with 3 years in GI/HEP, fluent in English and Spanish. The role is remote nationwide, with training and a focus on patient experience within the Patient