Bilingual Telehealth Clinical Educator

Ashfield Healthcare, LLC; Yardley (WA); Híbrido; USD 39.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Disability and life insurance

Paid holidays

Descripción de la vacante

Inizio Engage is seeking compassionate professionals to provide virtual and telephonic education, emotional support, and care navigation for patients with hepatology conditions. You will deliver non-promotional education, monitor adherence, and maintain quality service while using approved materials.

Training and multi-tasking across healthcare sectors are expected. Ideal candidates hold an RN license (BSN preferred) with 3+ years in gastro/hepato care, are bilingual (Spanish/English), and have

Formación

• Current US healthcare professional license and licensure requirements.
• Fluency in Spanish and English is required.
• Strong communication and interpersonal skills essential.

Responsabilidades

• Provide inbound and outbound non-promotional educational support to identified customers as directed by the client company.
• Conduct outbound medication adherence support to patients and/or caregivers.
• Attend and complete all required training and competency assessments.

Conocimientos

Spanish fluency

English fluency

Interpersonal communication

Call center telephony

Educación

RN license/BSN

Herramientas

Call Center Software

Descripción del empleo

Inizio Engage is seeking compassionate professionals to provide virtual and telephonic education, emotional support, and care navigation for patients with hepatology conditions. You will deliver non-promotional education, monitor adherence, and maintain quality service while using approved materials.

Training and multi-tasking across healthcare sectors are expected. Ideal candidates hold an RN license (BSN preferred) with 3+ years in gastro/hepato care, are bilingual (Spanish/English), and have