Bilingual Training Architect - Remote Software Adoption

United States Digital Space LLC

United States

Remote

USD 75,000 - 110,000

Full time

4 days ago

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Job summary

Shore is seeking a Bilingual Training Specialist to design, develop, and deliver training content and metrics that drive customer learning and adoption for end users. You will collaborate with product management, technical solutions, and project delivery teams to create both human-led and digital training experiences, supporting English and French language needs to enable successful software adoption.

The role emphasizes user adoption, scalable training programs, and strong delivery skills in a

Qualifications

Bachelor degree or technical certification in CS or engineering.
5-10 years of experience in software/technical training and business analysis for adult audiences.
Bilingual - fluent in French and English.
Proven instructional design and implementation experience with current fluency in instructional techniques and technology.
Experience delivering training for customized software applications and systems.

Responsibilities

Design, deliver, and maintain user adoption and training plans for Shore’s product suites using digital, self-guided, and train-the-trainer approaches.
Create, author, and deliver human-led training sessions for end users in English and French.
Develop customizable scenario-based case studies and modules.
Develop online learning and performance support strategies with practical feedback mechanisms.
Coordinate and lead train-the-trainer sessions; document knowledge transfer of training programs, processes, and tools.
Align training activities with broader communications, adoption and training plans.