Bilingual Tech Support & Billing Specialist

EchoStar Corporation; Tulsa (OK); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

DISH TV subscription

Sling TV discounts

Boost Mobile discounts

Job summary

EchoStar Corporation in Tulsa seeks a Customer Experience Representative to handle billing, programming, and tech support questions, while promoting products to enhance the DISH TV experience for new and existing customers.

The role is full-time on-site with paid training. The compensation starts at $18.50/hour plus a $0.50 language differential, with an extra $2/hour for evening and weekend shifts. Benefits include health, dental, vision, 401(k) and employee discounts.

Qualifications

• High school diploma or GED.
• Six months of related customer service and troubleshooting experience and/or training.
• Bilingual in English and Spanish preferred.

Responsibilities

• Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift
• Engage with a diverse consumer base to provide solutions for customer needs and technical issues
• Promoting additional products and services

Skills

Customer Service

Dependability

Resilience

Problem Solving

Continuous Development

Multitasking

Integrity

Education

High school diploma or GED

Job description

EchoStar Corporation in Tulsa seeks a Customer Experience Representative to handle billing, programming, and tech support questions, while promoting products to enhance the DISH TV experience for new and existing customers.

The role is full-time on-site with paid training. The compensation starts at $18.50/hour plus a $0.50 language differential, with an extra $2/hour for evening and weekend shifts. Benefits include health, dental, vision, 401(k) and employee discounts.