Bilingual Call Center Specialist - Tech & Billing

Dish Network Corporation; Tulsa (OK); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Dental insurance

Vision insurance

Life Insurance

HSA

401(k) with company match

Tuition reimbursement

DISH TV complimentary service

Job summary

Dish Network Corporation is seeking a Customer Experience Representative in Tulsa, OK to assist with billing, programming, and technical support while promoting products and services. This on-site role includes full-time training and benefits.

The position requires English and Spanish fluency, a high school diploma or GED, and a willingness to work evenings or weekends as needed. Comprehensive benefits and growth opportunities are provided.

Qualifications

• High school diploma or GED required.
• Six months of related customer service and troubleshooting experience and/or training.
• Fluent in English and Spanish.
• Ability to work full-time on-site.
• Camera on during all video meetings and ability to stay engaged on calls.
• Pre-employment screen.

Responsibilities

• Take back-to-back tech support or customer service phone calls during your shift.
• Engage with a diverse customer base to resolve needs and technical issues.
• Promote additional products and services.

Skills

Customer Service

Dependability

Resilience

Problem Solving

Continuous Development

Multitasking

Integrity

Education

High school diploma or GED

Job description

Dish Network Corporation is seeking a Customer Experience Representative in Tulsa, OK to assist with billing, programming, and technical support while promoting products and services. This on-site role includes full-time training and benefits.

The position requires English and Spanish fluency, a high school diploma or GED, and a willingness to work evenings or weekends as needed. Comprehensive benefits and growth opportunities are provided.