Bilingual Surgical Coordinator - Seamless Scheduling & Care

Minivasive Pain; Houston, Northern (TX, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Minivasive Pain and Orthopedics in Houston, TX seeks a full-time Bilingual Surgical Coordinator to manage scheduling of procedures and ensure a seamless patient experience.

You will verify authorizations, coordinate with providers and hospitals, and maintain precise documentation within the eCW system. The role requires strong organizational skills, excellent communication, and a commitment to HIPAA compliance.

Qualifications

• > High School diploma or GED required.
• "> 1 year of experience in a medical office scheduling setting preferred.
• "> Travel between facilities as needed.

Responsibilities

• Schedule and coordinate surgical procedures per provider instructions and patient diagnoses.
• Communicate with patients for pre-operative instructions and inquiries.
• Obtain and verify authorizations before scheduling surgeries.
• Follow up on canceled or no-show appointments and reschedule as needed.
• Coordinate patient transportation for procedures when necessary.
• Submit information to verification for pre-authorization.
• Manage appointment scheduling, patient follow-ups, and documentation updates.
• Maintain accurate patient records in the electronic medical system (eCW).
• Process prescriptions by fax or email to the appropriate pharmacy.
• Answer calls, address inquiries, and provide excellent customer service.
• Maintain daily logs of patient visits and scheduled surgeries.
• Adhere to HIPAA guidelines and patient confidentiality.

Skills

Clinical knowledge

Organizational skills

Customer service

Clerical processes

Microsoft Office

eCW

Attention to detail

Independent work

Verbal and written communication

Education

High School diploma or GED

Tools

Microsoft Office Suite

eCW

Job description

Minivasive Pain and Orthopedics in Houston, TX seeks a full-time Bilingual Surgical Coordinator to manage scheduling of procedures and ensure a seamless patient experience.

You will verify authorizations, coordinate with providers and hospitals, and maintain precise documentation within the eCW system. The role requires strong organizational skills, excellent communication, and a commitment to HIPAA compliance.