Bilingual Medical Scheduler

Minivasive-Pain-and-Orthopedics; Spring (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical Plans

Vision Plans

Employee Assistance Program

Disability Insurance

Retirement Plan

Paid Time Off

Job summary

Minivasive Pain and Orthopedics is seeking a full-time Bilingual Scheduler to join our outpatient clinic network in the greater Houston area. The Scheduler will check-out patients, schedule procedures, and coordinate pre-authorization and transportation as needed, while ensuring accuracy and HIPAA compliance.

The ideal candidate has a High School diploma or GED and at least 6 months of experience in a medical office scheduling setting, with strong Microsoft Office and eCW skills and the ability

Qualifications

• High School diploma or GED required.
• Six (6) months of experience in a medical office scheduling setting.
• Proficiency in Microsoft Office (Outlook, Excel, Word) and eCW.

Responsibilities

• Check-out patients and coordinate scheduling of procedures.
• Follow-up to obtain documentation and authorizations.
• Schedule and reschedule follow-ups and procedures.
• Coordinate transportation for procedure patients as needed.
• Provide patients with information and pre-procedure instructions.
• Handle patient inquiries via phone and other channels.
• Maintain patient records and daily logs.
• Submit information for pre-authorization and ensure form accuracy.

Skills

Administrative procedures

Microsoft Office

Outlook

Excel

Word

eCW

Attention to detail

Independent work

Professional communication

Travel flexibility

Education

High School diploma or GED

Tools

eCW

Job description

Minivasive Pain and Orthopedics is looking for a full-time Bilingual Scheduler to join the team!

SUMMARY

The Scheduler is responsible for checking out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.

ESSENTIAL FUNCTIONS

• Communicates with all appropriate parties regarding patient and procedure
• Follows-up and ensures all documentation is obtained
• Verifies if all authorizations have been obtained prior to scheduling procedures
• Schedules and/or reschedules patient follow-ups and procedures
• Coordinates transportation for our procedure patients, if needed
• Inform and provide patient with necessary information and instructions prior to procedure date
• Follows-up on all Canceled or No-Show Patients
• Check-out patients
• Sends prescriptions to pharmacy via fax or e-mail
• Move patients through appointments as scheduled
• Answer telephone and deal with inquiries
• Scans and files into patient docs on eCW
  • H&P, Orders, Procedure Document, and prescriptions, if applicable under RX folder
• Manage filing and record keeping activities
• Updates daily log for all patients’ office visits
• Updates daily log of all patients who have confirmed procedures
• Submits information to verification department for pre-authorization
• Ensures completeness and accuracy of patients’ forms
• Report statistics as required
• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
• Travels as necessary to other facilities
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
• Strong attention to detail: being careful about detail and thorough in completing work tasks
• Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
• Ability to communicate professionally with patients
• Energetic with a desire to learn and develop new skills
• Ability to travel between various locations if needed

EDUCATION AND EXPERIENCE

• High School diploma or GED
• Six (6) months of experience in a medical office scheduling setting

BENEFITS

• 3 Medical Plans
• 2 Vision Plans
• Employee Assistant Program
• Short- and Long-Term Disability Insurance
• 401(k) with a 2-year vesting
• PTO + Holidays

www.minivasivepain.com

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.Employment for this position is contingent upon the successful completion of a background check and drug screening.