Bilingual Spanish Customer Support Specialist (Remote)

REVOLVE; Texas; A distancia; USD 27.552 - 33.062; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vision insurance

401(k)

Medical insurance

Descripción de la vacante

A dedicated online retailer is seeking a Spanish Customer Service Representative to provide exceptional customer support via calls, chats, SMS, and emails. The ideal candidate must be fluent in both English and Spanish and possess strong customer service skills. This role involves handling inquiries, resolving complaints, and working in a fast-paced environment with flexibility in scheduling. Full-time position with competitive pay ranging from $20 to $24 per hour.

Formación

• Demonstrate fluent and expert level English and Spanish skills.
• Ability to work in a team environment.
• Strong customer orientation with a desire to help.
• Ability to work in a fast-paced call center.

Responsabilidades

• Answer inbound calls, chats, SMS, and emails.
• Research and resolve customer complaints.
• Follow up on correspondence and escalate as necessary.

Conocimientos

Fluent in English and Spanish

Strong customer orientation

Strong verbal and written communication skills

Team environment skills

Educación

High School Diploma

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

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