Bilingual Spanish Customer Support Specialist (Remote)

REVOLVE; Town of Texas (WI); Remote; USD 27,552 - 33,062; Full time

Benefits offered by this job

Vision insurance

401(k)

Medical insurance

Job summary

A dedicated online retailer is seeking a Spanish Customer Service Representative to provide exceptional customer support via calls, chats, SMS, and emails. The ideal candidate must be fluent in both English and Spanish and possess strong customer service skills. This role involves handling inquiries, resolving complaints, and working in a fast-paced environment with flexibility in scheduling. Full-time position with competitive pay ranging from $20 to $24 per hour.

Qualifications

• Demonstrate fluent and expert level English and Spanish skills.
• Ability to work in a team environment.
• Strong customer orientation with a desire to help.
• Ability to work in a fast-paced call center.

Responsibilities

• Answer inbound calls, chats, SMS, and emails.
• Research and resolve customer complaints.
• Follow up on correspondence and escalate as necessary.

Skills

Fluent in English and Spanish

Strong customer orientation

Strong verbal and written communication skills

Team environment skills

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

A dedicated online retailer is seeking a Spanish Customer Service Representative to provide exceptional customer support via calls, chats, SMS, and emails. The ideal candidate must be fluent in both English and Spanish and possess strong customer service skills. This role involves handling inquiries, resolving complaints, and working in a fast-paced environment with flexibility in scheduling. Full-time position with competitive pay ranging from $20 to $24 per hour.