Bilingual Spanish Call Center Specialist

MCI; Garden City (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, and vision coverage

Career growth opportunities

Paid training

Casual dress code

Job summary

MCI in Savannah, GA is seeking bilingual Spanish Call Center Representatives fluent in Spanish and English to provide exceptional customer support. This role involves managing calls, handling billing inquiries, and detailed documentation.

The ideal candidate should possess strong bilingual skills, organizational abilities, and be able to work flexible schedules. The position offers benefits including health coverage after 60 days and opportunities for career growth.

Qualifications

• Must be 18 years or older.
• Ability to work flexible shifts, including weekends and holidays.
• Preferred: Previous experience in a bilingual customer service or call center role.

Responsibilities

• Manage inbound and outbound calls in Spanish and English.
• Assist customers with billing inquiries and account updates.
• Document customer interactions with precision.

Skills

Bilingual fluency in English and Spanish

Strong listening skills

Interpersonal communication skills

Attention to detail

Organizational abilities

Education

High school diploma or GED

Job description

MCI in Savannah, GA is seeking bilingual Spanish Call Center Representatives fluent in Spanish and English to provide exceptional customer support. This role involves managing calls, handling billing inquiries, and detailed documentation.

The ideal candidate should possess strong bilingual skills, organizational abilities, and be able to work flexible schedules. The position offers benefits including health coverage after 60 days and opportunities for career growth.