Bilingual Spanish Banking Client Experience Associate

PNC Financial Services Group, Inc.; Wayne (NJ); On-site; USD 41,000 - 68,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with match

Pension and stock purchase plans

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Wayne, NJ is seeking a bilingual Spanish Client Experience Associate to support multiple branches in the region.

The role requires Spanish speaking and focuses on delivering a superior customer experience, educating customers on alternatives, and identifying banking opportunities during interactions. Based in-office, this role offers comprehensive benefits and does not provide visa sponsorship.

Qualifications

• Spanish speaking required.
• No degree required for this level.
• Typically <1 year of related experience.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities and refers as appropriate.
• Performs lobby engagement to connect with customers and promote PNC products.
• Supports proactive sales conversations through defined process.

Skills

Bilingual Spanish

Customer service

Communication

Sales awareness

Banking knowledge

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Wayne, NJ is seeking a bilingual Spanish Client Experience Associate to support multiple branches in the region.

The role requires Spanish speaking and focuses on delivering a superior customer experience, educating customers on alternatives, and identifying banking opportunities during interactions. Based in-office, this role offers comprehensive benefits and does not provide visa sponsorship.