Bilingual Client Experience Specialist

PNC Financial Services Group, Inc.; Glenwood Springs (CO); On-site; USD 34,000 - 56,000; Full time

Benefits offered by this job

Medical / Prescription drug coverage

Dental and vision options

Life insurance (employee and spouse/ca

Disability protection

Job summary

PNC Financial Services Group, Inc. is seeking a Client Experience Associate in the Branch Banking organization. The role is in the Mountain Region and favorably considers Spanish-speaking candidates.

This in-office position emphasizes delivering exceptional customer experiences, educating customers about financial options, and growing wallet share. The successful candidate will engage customers, apply product knowledge, and collaborate with branch staff to ensure accurate day-to-day operations

Qualifications

• No university/college degree required; related experience may be considered.
• Education path may include a combination of education, certifications, and experience.
• Spanish speaking preferred.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Educates customers on alternatives and leverages technology and resources.
• Identifies banking opportunities and makes referrals to branch staff to grow share of wallet.

Skills

Accountability

Banking

Branch Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Client Experience Associate in the Branch Banking organization. The role is in the Mountain Region and favorably considers Spanish-speaking candidates.

This in-office position emphasizes delivering exceptional customer experiences, educating customers about financial options, and growing wallet share. The successful candidate will engage customers, apply product knowledge, and collaborate with branch staff to ensure accurate day-to-day operations