Bilingual Solar Project Support Specialist

Automatic Data Processing, Inc.; Peoria (AZ); In loco; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Sunsolar Solutions in Peoria, AZ is seeking a Bilingual Customer Relations Specialist (Spanish/English) to serve as a liaison for solar projects, providing timely updates from install teams and support staff.

The role emphasizes empathy, clear communication, attention to detail, and problem-solving as you guide customers from inquiry to resolution, while coordinating with internal teams to ensure milestones are met.

Competenze

• Excellent verbal and written communication skills.
• Strong critical thinking and problem solving abilities.
• Excellent organization and attention to detail.
• Touch typing and data entry proficiency.
• Ability to manage multiple tasks and meet deadlines.
• Bilingual Spanish/English is preferred.

Mansioni

• Perform outbound calls to update customers on solar project status.
• Receive inbound calls regarding solar projects.
• Address customer questions and concerns until resolved.
• Coordinate tasks with relevant teams when issues exceed scope.
• Provide install teams with details from customer interactions.

Conoscenze

Verbal communication

Written communication

Critical thinking

Organization

Touch typing

Data entry

Attention to detail

Decision making

Analyzing information

Results oriented

Energetic

Problem solving

Strumenti

Microsoft Office

Descrizione del lavoro

Sunsolar Solutions in Peoria, AZ is seeking a Bilingual Customer Relations Specialist (Spanish/English) to serve as a liaison for solar projects, providing timely updates from install teams and support staff.

The role emphasizes empathy, clear communication, attention to detail, and problem-solving as you guide customers from inquiry to resolution, while coordinating with internal teams to ensure milestones are met.