Bilingual Customer Relations Specialist — Spanish/English

Sunsolar Solutions Inc; Peoria (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

Sunsolar Solutions Inc is seeking a Bilingual Customer Relations Specialist (Spanish/English) in Peoria, AZ. This full-time clerical role focuses on maintaining excellent customer service for solar projects, handling inquiries, updates, and coordinating with install teams.

The candidate will communicate clearly both verbally and in writing, manage multiple tasks, and ensure timely,responsive support to customers throughout the project lifecycle.

Qualifications

• Excellent verbal and written communication skills.
• Critical thinking and problem-solving abilities.
• Strong organization and attention to detail.
• Fast and accurate touch typing and data entry.
• Ability to analyze information and make decisions.
• Energetic, proactive, customer-focused.

Responsibilities

• Perform outbound calls to keep customers updated on solar projects.
• Receive inbound calls from customers regarding their solar projects.
• Address customer questions and concerns until resolved.
• Assign tasks to appropriate parties when issues exceed scope.
• Provide install teams with pertinent details from customer interactions.
• Use attention to detail and critical thinking to foresee issues and resolve promptly.

Skills

Verbal & written communication

Critical thinking

Organization

Touch typing

Data entry

Attention to detail

Thoroughness

Decision making

Analytical thinking

Results oriented

Energetic

MS Office proficiency

Job description

Sunsolar Solutions Inc is seeking a Bilingual Customer Relations Specialist (Spanish/English) in Peoria, AZ. This full-time clerical role focuses on maintaining excellent customer service for solar projects, handling inquiries, updates, and coordinating with install teams.

The candidate will communicate clearly both verbally and in writing, manage multiple tasks, and ensure timely,responsive support to customers throughout the project lifecycle.