Bilingual Service Advisor - Auto Care & Customer Experience

Central Automotive Group; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary with commission

5 day work week

Paid vacation

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Wellness program

Employee assistance program

Vehicle purchase and repair perks

Job summary

Central Houston Nissan Dealership, part of Central Automotive Group, is seeking a Service Advisor in Houston, TX. You will write repair orders, greet customers, and coordinate with technicians to translate repair needs for the tablet-based order system while ensuring accurate contact details.

The role emphasizes strong communication, bilingual English/Spanish abilities, and a customer-first approach in a fast-paced automotive service environment. Competitive pay with benefits offered.

Qualifications

• Experience in automotive service or sales environment preferred.
• Bilingual English/Spanish preferred.
• Strong written and verbal communication skills.
• Willingness to learn and stay organized.

Responsibilities

• Write repair orders for vehicles entering the Service Department.
• Follow up with clients about surveys and appointments.
• Transfer calls to schedule service appointments.
• Meet and greet service customers promptly at their vehicle.
• Explain repairs and costs to customers at pickup and update contact details.
• Maintain clear, proactive communication with customers on progress.

Skills

Bilingual English/Spanish

Strong communication skills

Customer service orientation

Nissan experience

Service advisor experience

Tools

Tablet-based order system

Job description

Central Houston Nissan Dealership, part of Central Automotive Group, is seeking a Service Advisor in Houston, TX. You will write repair orders, greet customers, and coordinate with technicians to translate repair needs for the tablet-based order system while ensuring accurate contact details.

The role emphasizes strong communication, bilingual English/Spanish abilities, and a customer-first approach in a fast-paced automotive service environment. Competitive pay with benefits offered.