Automotive Service Advisor: Customer Care & Repairs

Egroup Us; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance and AD&D

401(k) with Company Match

Wellness Program

Employee Assistance Program

Vehicle Purchase and Repair Perks

Job summary

Central Houston Cadillac Dealership in Houston, TX is seeking an Automotive Service Advisor. You will act as the liaison between customers and service technicians to coordinate vehicle maintenance and repairs, write repair orders, and communicate costs and recommendations.

The role requires strong customer service, clear communication, and knowledge of automotive repairs. Bilingual English/Spanish is preferred and a comprehensive benefits package is offered.

Qualifications

• Experience with automotive service and repairs is preferred.
• Ability to read and interpret repair orders and documentation.
• Excellent communication and interpersonal skills are essential.
• Bilingual English/Spanish is preferred.

Responsibilities

• Communicate with customers to identify service needs.
• Write repair orders and coordinate with technicians.
• Explain repairs and costs to customers and obtain authorization.
• Follow up with customers after service completion.

Skills

Customer service

Communication

Bilingual Eng/Spanish

Job description

Central Houston Cadillac Dealership in Houston, TX is seeking an Automotive Service Advisor. You will act as the liaison between customers and service technicians to coordinate vehicle maintenance and repairs, write repair orders, and communicate costs and recommendations.

The role requires strong customer service, clear communication, and knowledge of automotive repairs. Bilingual English/Spanish is preferred and a comprehensive benefits package is offered.