Service Advisor - South Houston Nissan

Central Automotive Group; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance and AD&D

401(k) with Company Match

Wellness Program

Employee Assistance Program

Vehicle Purchase and Repair Perks

Job summary

Central Automotive Group’s South Houston Nissan Dealership is seeking an Automotive Service Advisor to connect customers with service technicians for vehicle maintenance and repairs. The role emphasizes clear communication of needs, costs, and status, ensuring a smooth service experience at the dealership.

The position requires automotive knowledge, strong communication and a preference for bilingual English/Spanish speakers, with Nissan experience and prior service advisory work being a plus.

Qualifications

• Knowledge of automotive products, repairs and parts.
• Ability to read safety rules and maintenance instructions.
• Punctual, reliable with good communication.
• Bilingual Eng/Spanish preferred.
• Nissan experience and service advisory experience preferred.

Responsibilities

• Communicate with customers to determine repair or maintenance needs.
• Write repair orders for new and used vehicles.
• Act as liaison between customer and service technicians and convey repair status and costs.
• Follow up with customers on surveys.
• Provide updates and confirmations on service progress.

Skills

Automotive knowledge

Customer communication

Bilingual Eng/Spanish

Nissan experience

Service advisor experience

Reading manuals

Job description

• Bilingual Eng/Spanish preferred.

Our South Houston Nissan Dealership is hiring Automotive Service Advisors!

The Company Offers a Comprehensive Benefits Package That Includes

• Paid Holidays.
• Paid Vacation.
• Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• Company Paid Life Insurance and AD&D.
• 401(k) with Company Match.
• Wellness Program.
• Employee Assistance Program.
• Vehicle Purchase and Repair Perks.

Summary

An Automotive Service Advisor acts as the liaison between customers and service technicians for vehicles maintenance and repairs being performed at the dealership.

Duties/Responsibilities Would Include, But Are Not Limited To

• Communicate with customers to determine their need in regard to repairs or maintenance that needs to be performed on their vehicle.
• Write repair orders for new and used vehicles.
• Acts as liaison between customer and service technicians to communicate status of repairs, communicates cost to customers, and advises on additional repair needs or costs that may arise.
• Follow up with customers on surveys.
• Update

Required Skills/Abilities

• Working knowledge and experience of automotive products, repairs and part.
• Possess mechanical and auto parts knowledge.
• Ability to understand sales training and new product information.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Punctual, reliable and must have good communication skills.
• Bilingual Eng/Spanish preferred.
• Nissan experience preferred.
• Service advisor experience preferred.

Equal Employment Opportunity

The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [e-mail]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.