Service Advisor - South Houston Nissan

Egroup Us; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance and AD&D

401(k) with Company Match

Wellness Program

Employee Assistance Program

Vehicle Purchase and Repair Perks

Job summary

Central Automotive Group in South Houston is seeking an Automotive Service Advisor to bridge customers with service technicians for maintenance and repairs at the Nissan dealership. Responsibilities include writing repair orders, communicating status and costs, and ensuring customer satisfaction.

A bilingual English/Spanish ability is preferred, with experience in automotive service highly valued. The position offers a comprehensive benefits package and opportunities for growth within the dealer

Qualifications

• Working knowledge of automotive products, repairs and parts.
• Strong communication with customers and technicians.
• Bilingual English/Spanish preferred.
• Ability to read and interpret repair instructions and safety manuals.
• Punctual and reliable with good organizational skills.

Responsibilities

• Interact with customers to determine needed repairs or maintenance.
• Write repair orders for vehicles (new and used).
• Act as liaison between customers and service technicians to relay status and costs.
• Follow up with customers via surveys.
• Update customers with progress and any additional recommendations.

Skills

Automotive knowledge

Communication skills

Bilingual English/Spanish

Customer service

Repair orders

Job description

Our South Houston Nissan Dealership is hiring Automotive Service Advisors!

The company offers a comprehensive benefits package that includes:

• Paid Holidays.
• Paid Vacation.
• Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• Company Paid Life Insurance and AD&D.
• 401(k) with Company Match.
• Wellness Program.
• Employee Assistance Program.
• Vehicle Purchase and Repair Perks.

Summary:

An Automotive Service Advisor acts as the liaison between customers and service technicians for vehicles maintenance and repairs being performed at the dealership.

Duties/Responsibilities would include, but are not limited to:

• Communicate with customers to determine their need in regard to repairs or maintenance that needs to be performed on their vehicle.
• Write repair orders for new and used vehicles.
• Acts as liaison between customer and service technicians to communicate status of repairs, communicates cost to customers, and advises on additional repair needs or costs that may arise.
• Follow up with customers on surveys.
• Update

Required Skills/Abilities

• Working knowledge and experience of automotive products, repairs and part.
• Possess mechanical and auto parts knowledge.
• Ability to understand sales training and new productinformation.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Punctual, reliable and must have good communication skills.
• Bilingual Eng/Spanish preferred.
• Nissan experiencepreferred.
• Service advisor experience preferred.

Equal Employment Opportunity

The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [e-mail]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.