Houston Automotive Service Advisor - Bilingual

Central Automotive Group; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance and AD&D

401(k) with Company Match

Wellness Program

Employee Assistance Program

Vehicle Purchase and Repair Perks

Job summary

Central Automotive Group in Houston is seeking an Automotive Service Advisor to act as the liaison between customers and service technicians for maintenance and repairs. Responsibilities include communicating customer needs, writing repair orders, and explaining repair costs.

The role emphasizes strong communication, bilingual abilities, and knowledge of automotive products. Cadillac dealership experience is a plus, with a comprehensive benefits package and opportunities for growth.

Qualifications

• Communicate with customers to determine needs for repairs or maintenance.
• Write repair orders for vehicles.
• Act as liaison between customer and service technicians to communicate status and costs.
• Follow up with customers on surveys.
• Understand safety rules and maintenance procedures.

Responsibilities

• Communicate with customers to determine their need in regard to repairs or maintenance that needs to be performed on their vehicle.
• Write repair orders for new and used vehicles.
• Acts as liaison between customer and service technicians to communicate status of repairs, communicates cost to customers, and advises on additional repair needs or costs that may arise.
• Follow up with customers on surveys.
• Update

Skills

Bilingual Eng/Spanish

Customer service

Communication skills

Attention to detail

Vehicle knowledge

Job description

Central Automotive Group in Houston is seeking an Automotive Service Advisor to act as the liaison between customers and service technicians for maintenance and repairs. Responsibilities include communicating customer needs, writing repair orders, and explaining repair costs.

The role emphasizes strong communication, bilingual abilities, and knowledge of automotive products. Cadillac dealership experience is a plus, with a comprehensive benefits package and opportunities for growth.