Bilingual Senior Document Production Specialist

RRD Company; Columbus (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

RRD is seeking a Senior Document Production Associate to provide word processing and document production services for our clients. The role follows a 1st Shift schedule (Thursday - Monday, 11:00 a.m. - 8:00 p.m.) in a full-time capacity at our Columbus location.

You will perform production tasks, assess requests, edit and format documents, and ensure deadlines and quality standards are met while handling confidential information and supporting team workflow.

Qualifications

• High school diploma or equivalent required; higher education preferred or equivalent work experience.
• Minimum 3 years’ experience in a legal, banking or large corporate environment.
• Document production and word processing experience preferred.
• Advanced skill in MS Office: Word, Excel, PowerPoint; strong keyboarding and typing skills.
• Knowledge of a legal timekeeping or job tracking system preferred.
• Ability to work in a fast-paced, team environment, independently and collaboratively.
• Strong attention to detail with organizational skills and accuracy.

Responsibilities

• Perform document production work according to established policies and procedures.
• Assess job requests to determine the correct process to produce documents.
• Edit, proofread, convert, create, transcribe or complete document production requests.
• Demonstrate intermediate to advanced use of equipment, software and hardware.
• Coordinate document production services, preparation, intake, and workflow within the team.
• Troubleshoot more complex software or hardware problems.
• Use logs and tracking software for all assigned work.
• Meet contracted deadlines for accepting, completing, and delivering work.
• Communicate with peers, supervisor or client on job or deadline issues.
• Support client relationship and proactively improve service quality.
• Handle sensitive and confidential documents and information.
• Perform quality assurance on work of others.
• Train junior staff members and assist peer teams as needed.

Skills

Word processing

Typing

Attention to detail

Team collaboration

Communication

Education

High school diploma

Tools

MS Word

MS Excel

MS PowerPoint

Legal timekeeping system

Document tracking system

Job description

RRD is seeking a Senior Document Production Associate to provide word processing and document production services for our clients. The role follows a 1st Shift schedule (Thursday - Monday, 11:00 a.m. - 8:00 p.m.) in a full-time capacity at our Columbus location.

You will perform production tasks, assess requests, edit and format documents, and ensure deadlines and quality standards are met while handling confidential information and supporting team workflow.