Bilingual Senior Document Production Specialist

RRD; Columbus (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Job summary

RRD is seeking a Senior Document Production Associate to deliver word processing and document production services. The role requires handling production requests, assessing processes, and ensuring client satisfaction while meeting deadlines on a 1st shift (Thursday–Monday, 11:00 a.m.–8:00 p.m.).

The ideal candidate brings 3+ years in a legal/banking or large corporate setting, strong MS Office skills, and a proactive, detail-oriented approach to managing confidential documents and complex tasks

Qualifications

• Highschool diploma or equivalent required; higher level education preferred or equivalent work experience.
• Minimum 3 years’ experience preferably in a legal, banking or large corporate environment.
• Document production/word processing experience preferred.
• Advanced MS Office skills; strong keyboarding and typing abilities.
• Adept with other software programs for editing/creating documents.
• Knowledge of a legal timekeeping or job tracking system preferred.
• Ability to work in a fast-paced, team environment and meet deadlines.

Responsibilities

• Provide word processing and document production services per policies and procedures.
• Assess job requests, determine correct process, ensure completion throughout lifecycle.
• Edit, proofread, convert, create, transcribe, or complete document production tasks to client satisfaction.
• Utilize logs/tracking software and meet contracted deadlines.
• Collaborate with peers and supervisor; assist with workflow coordination within team.
• Troubleshoot complex software or hardware issues and assist junior staff.

Skills

Keyboarding

Typing

Verbal communication

Written communication

Customer service

Attention to detail

Time management

Education

Highschool diploma or equivalent

Tools

MS Office (Word)

MS Excel

MS PowerPoint

Editing software

Job description

RRD is seeking a Senior Document Production Associate to deliver word processing and document production services. The role requires handling production requests, assessing processes, and ensuring client satisfaction while meeting deadlines on a 1st shift (Thursday–Monday, 11:00 a.m.–8:00 p.m.).

The ideal candidate brings 3+ years in a legal/banking or large corporate setting, strong MS Office skills, and a proactive, detail-oriented approach to managing confidential documents and complex tasks