Bilingual Senior Document Production Specialist

RR Donnelley & Sons; Columbus (OH); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Tuition assistance

Parental leave

Résumé du poste

RR Donnelley & Sons in Columbus, OH seeks a Senior Document Production Associate to provide word processing and document production services for clients. The role operates on a 1st Shift schedule (Thursday–Monday, 11:00 a.m.–8:00 p.m.) with responsibilities spanning editing, proofreading, converting, transcribing, and producing documents using standard policies and tools.

The successful candidate will handle confidential materials and uphold quality standards.

Qualifications

• Highschool diploma or equivalent required; higher education preferred or equivalent work experience.
• Minimum 3 years' experience in a legal, banking or large corporate environment
• Document production and word processing experience preferred
• Advanced skill in MS Office (Word, Excel, PowerPoint); strong keyboarding and typing skills
• Adept with other software programs for editing and/or creating documents
• Knowledge of a legal timekeeping or job tracking system is preferred
• Ability to work in a fast-paced, team environment, independently and collaboratively
• Ability to prioritize work and meet deadlines
• Strong attention to detail with organizational skills and quality focus
• Handling of sensitive/confidential documents and information
• Independent decision-making aligned with business needs
• Ability to troubleshoot complex tasks and software concerns
• Excellent verbal and written communication, professional phone/email etiquette
• Self-motivation and positive attitude
• Proven customer service skills and ability to interact with diverse teams

Responsabilités

• Perform document production work according to policies and procedures
• Assess job requests and determine the correct process to produce documents
• Edit, proofread, convert, create, transcribe, or complete production requests
• Use equipment, software, and hardware to perform functions
• Coordinate document production services and workflow within the team
• Troubleshoot complex software or hardware problems
• Meet deadlines for accepting, completing, and delivering work
• Communicate with peers, supervisor, or client on deadlines
• Foster continuous service improvements and client relationships
• Handle sensitive/confidential documents
• Perform quality assurance on others' work
• Train junior staff members
• Assist other teams with proofreading, design, or other tasks
• Interact with clients in person, by phone, or electronically
• Adhere to company and client site policies
• Use equipment and supplies cost-effectively
• Additional duties as assigned by management

Connaissances

Word processing

MS Office

Attention to detail

Time management

Communication skills

Formation

High school diploma

Outils

MS Office Suite

Description du poste

RR Donnelley & Sons in Columbus, OH seeks a Senior Document Production Associate to provide word processing and document production services for clients. The role operates on a 1st Shift schedule (Thursday–Monday, 11:00 a.m.–8:00 p.m.) with responsibilities spanning editing, proofreading, converting, transcribing, and producing documents using standard policies and tools.

The successful candidate will handle confidential materials and uphold quality standards.