Bilingual Scheduling & Admin Coordinator

Mill Creek Lumber & Supply; Tulsa (OK); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Friendly team

Overtime

Medical/HSA contributions

Dental & Vision

Life Insurance

401(k) match

Benefits after 30 days

Job summary

Mill Creek Lumber & Supply Company in Tulsa, OK is seeking a Scheduling Coordinator to manage the Service Technicians schedule, liaise with builders, homeowners and sales staff, and address service questions with a focus on customer satisfaction.

You will use Outlook and Excel daily, remain calm under pressure, and multi-task in a fast-paced, family-oriented environment that rewards teamwork and reliability.

Qualifications

• Bilingual English/Spanish is a plus.
• Demonstrates excellent interpersonal skills.
• Exhibits strong organizational skills.
• Is capable of remaining patient and calm when dealing with frustrated customers or homeowners.
• Works well with a team.
• Demonstrates ability to use Microsoft Outlook and Excel.
• Is capable of conducting independent research.
• Mantains professional but friendly and outgoing demeanor.
• Demonstrates strong problem-solving skills.
• Is able to multi-task effectively.

Responsibilities

• Manages Service Technicians schedule.
• Acts as liaison between Salesmen, Builders, Homeowners and Service Department.
• Answers questions regarding service.
• Addresses and resolves any issues or complaints relating to service.
• Reports problems and unresolved issues toDepartment Manager.
• Writes up service requests and service reports.
• Schedules appointment with builders or homeowners.
• Maintains service parts for open service orders.

Skills

Bilingual English/Spanish

Interpersonal skills

Organizational skills

Customer handling

Teamwork

Microsoft Outlook

Microsoft Excel

Independent research

Professional demeanor

Problem-solving

Tools

Microsoft Outlook

Excel

Job description

Mill Creek Lumber & Supply Company in Tulsa, OK is seeking a Scheduling Coordinator to manage the Service Technicians schedule, liaise with builders, homeowners and sales staff, and address service questions with a focus on customer satisfaction.

You will use Outlook and Excel daily, remain calm under pressure, and multi-task in a fast-paced, family-oriented environment that rewards teamwork and reliability.