Administrative Assistant - Billing & Scheduling

IBP; Tulsa (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wage

Medical, dental, and vision coverage

Company-paid life insurance

401(K) with company matching

Paid vacation and holidays

Employee Financial Assistance Program

Growth opportunities

Job summary

Installed Building Products Tulsa is seeking an administrative assistant to support sales and operations. You will handle data entry, communications with customers, installers, and subcontractors, and help verify site readiness.

You will also assist with order details, notes, and document management to ensure smooth daily workflows. The role emphasizes strong organization, multitasking, and professional customer service.

Qualifications

• 1–2 years of admin experience.
• Fluent English/Spanish language skills are a plus.
• Knowledge of Microsoft Office products, including Word, Excel, and Outlook.
• Excellent communication and interpersonal skills.
• Ability to prioritize, multitask, and manage time efficiently.
• Knowledge of customer service ethics, principles, and procedures.

Responsibilities

• Data entry and administrative support.
• Communicate with customers, installers, and subcontractors via email and phone.
• Follow-up calls to verify if the work site is ready.
• Take down calls for estimates and communicate with sales staff.
• Verify job site and missing information for daily orders.
• Open and maintain detailed notes on customer accounts.
• Navigate clients’ websites for job specs and status updates.
• Process client billing and invoicing accurately.

Skills

Admin experience

Bilingual English/Spanish

Communication skills

Time management

Education

High School or better

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Installed Building Products Tulsa is seeking an administrative assistant to support sales and operations. You will handle data entry, communications with customers, installers, and subcontractors, and help verify site readiness.

You will also assist with order details, notes, and document management to ensure smooth daily workflows. The role emphasizes strong organization, multitasking, and professional customer service.