Bilingual Sales & Customer Solutions Rep (Spanish/English)

SPECTRUM; Midland (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative in a one-person call center role. You will be the first contact for customers, handling inbound calls, resolving issues, and identifying opportunities to upsell or cross-sell Spectrum services while strengthening satisfaction and loyalty.

In this in-office, Monday–Friday position, you will build a rewarding career with Spectrum, enjoying competitive pay starting at $18/hour and lucrative incentives that can push annual earnings

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Bilingual in Spanish & English.

Responsibilities

• Handle inbound calls and resolve concerns in real time.
• Upsell or cross-sell products and services as appropriate.
• Master order processing within the billing system.
• Explain products clearly to retain and re-sell customers.

Skills

English literacy

Bilingual Spanish/English

Sales experience

Customer service

Communication skills

Flexible schedule

Overtime availability

Telecom products

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative in a one-person call center role. You will be the first contact for customers, handling inbound calls, resolving issues, and identifying opportunities to upsell or cross-sell Spectrum services while strengthening satisfaction and loyalty.

In this in-office, Monday–Friday position, you will build a rewarding career with Spectrum, enjoying competitive pay starting at $18/hour and lucrative incentives that can push annual earnings