Bilingual Retail Service Lead & Shift Supervisor

O'Reilly Auto Enterprises, LLC; Village of Solvay (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer contributions

Stock purchase plan

Paid time off

Job summary

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Managers in sales, customer service, and store operations. The role may involve shift management in the absence of leadership; bilingual candidates are encouraged to apply.

Responsibilities include leading a team to deliver outstanding service, ensuring efficient order processing, and maintaining store appearance and process compliance.

Qualifications

• Strong communication skills
• Ability to obtain RSS Certification
• Fluency in multiple languages (Spanish highly desired)
• ASE Certification desired

Responsibilities

• Lead store team in delivering excellent customer service to retail and professional customers.
• Supervise store operations, sales processes, and daily tasks.
• Perform opening/closing duties, cash handling, and security procedures.
• Ensure proper processing of orders, returns, and inventory movements.

Job description

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Managers in sales, customer service, and store operations. The role may involve shift management in the absence of leadership; bilingual candidates are encouraged to apply.

Responsibilities include leading a team to deliver outstanding service, ensuring efficient order processing, and maintaining store appearance and process compliance.