Bilingual Retail Service Lead Shift Champion

O'Reilly Auto Parts; Bloomfield (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading automotive parts retailer in Bloomfield, Connecticut, seeks a Retail Service Specialist to assist the Store Manager and enhance customer service operations. Responsibilities include leading the store team in customer service, ensuring efficient handling of orders and returns, and managing store opening/closing duties. Strong communication skills and the ability to obtain RSS Certification are required, while retail experience in auto parts is desired. The role offers competitive wages and benefits, including a 401k with contributions starting on Day One.

Qualifications

• Strong communication skills essential.
• Ability to obtain RSS Certification is required.
• Retail sales experience, preferably in auto parts.

Responsibilities

• Support Store Manager and Assistant Managers in operations.
• Lead store team in providing excellent customer service.
• Supervise customer service levels in the retail showroom.

Skills

Strong communication skills

Retail sales experience

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

A leading automotive parts retailer in Bloomfield, Connecticut, seeks a Retail Service Specialist to assist the Store Manager and enhance customer service operations. Responsibilities include leading the store team in customer service, ensuring efficient handling of orders and returns, and managing store opening/closing duties. Strong communication skills and the ability to obtain RSS Certification are required, while retail experience in auto parts is desired. The role offers competitive wages and benefits, including a 401k with contributions starting on Day One.