Retail Service Lead - Bilingual, Shift Manager

O'Reilly Auto Parts; Southington (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Southington, Connecticut is looking for a Retail Service Specialist to support Store and Assistant Managers in sales, customer service, and store operations. Responsibilities include leading team members in customer service, ensuring efficient handling of merchandise, and managing store operations including opening and closing duties. Required skills include strong communication and the ability to obtain RSS Certification, with retail experience in auto parts considered a plus. The position offers competitive wages and benefits including paid time off, medical insurance, and 401k contributions.

Qualifications

• Strong communication skills are essential for this role.
• Candidates must be able to obtain RSS Certification.
• Preferred candidates will have retail sales experience in auto parts.

Responsibilities

• Support the Store Manager and Assistant Managers in various functions.
• Lead store team members to provide excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure all merchandise is invoiced before leaving the store.
• Perform all store opening/closing duties as required.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

O'Reilly Auto Parts in Southington, Connecticut is looking for a Retail Service Specialist to support Store and Assistant Managers in sales, customer service, and store operations. Responsibilities include leading team members in customer service, ensuring efficient handling of merchandise, and managing store operations including opening and closing duties. Required skills include strong communication and the ability to obtain RSS Certification, with retail experience in auto parts considered a plus. The position offers competitive wages and benefits including paid time off, medical insurance, and 401k contributions.