Bilingual Retail Service Lead — Auto Parts

O'Reilly Auto Parts; West Hartford (CT); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

A leading auto parts retailer in West Hartford, Connecticut, is seeking a Retail Service Specialist to support management with sales, customer service, and store operations. The role requires strong communication skills and the ability to lead a team to deliver excellent service to customers. Candidates with retail sales experience and automotive knowledge, as well as bilingual abilities, are strongly encouraged to apply. Additionally, the company offers a comprehensive compensation package with opportunities for career growth.

Qualifications

• Ability to obtain RSS Certification.
• Retail sales experience is preferred, especially in auto parts.
• Fluency in Spanish is highly desired.

Responsibilities

• Support the Store Manager and Assistant Managers in sales and customer service.
• Lead store team members in providing excellent customer service.
• Ensure efficient processing of online orders and returns.

Skills

Strong communication skills

Retail sales experience

Automotive systems and repair knowledge

Fluency in multiple languages

Tools

RSS Certification

ASE Certification

Job description

A leading auto parts retailer in West Hartford, Connecticut, is seeking a Retail Service Specialist to support management with sales, customer service, and store operations. The role requires strong communication skills and the ability to lead a team to deliver excellent service to customers. Candidates with retail sales experience and automotive knowledge, as well as bilingual abilities, are strongly encouraged to apply. Additionally, the company offers a comprehensive compensation package with opportunities for career growth.